Since the advent of the Covid-19 pandemic and the subsequent containment efforts rolled out by the Nigerian government, the wellness and spa industry has experienced an immense transformation. This is mainly because the wellness and spa experiences are all about personal service and the human touch.
Given the continued need for these services, it is important for the industry to continue to provide clients with the needed relaxation and rejuvenation while providing assurances of safety and cleanliness. But how? Here are a few tips:
If possible, clients should be seen by appointment only. This will reduce the potential for overcrowding and limit client interaction. A “no facemask, no entry” policy should be uniformly enforced in every facility. Upon entry into the facility, the welcoming routine should include hand washing or the use of hand sanitizers. All staff must also wear face masks and other protective personal equipment (PPE) as appropriate.
Proper social distancing is critical. Re-arranging the seating areas to implement the required distance between clients and staff is imperative. Previous methods of providing services will require adjustment. For example, with massage treatments, clients should keep their masks on and therapists should follow proper hand washing and hygiene protocols. The massage tables should have disposable coverings that keep the surface protected from moisture and body fluids.
Each facility should develop a comprehensive safety protocol and equipment updates, staff training, and new guidelines for clients.
The Covid-19 pandemic shall pass, but if the industry follows safety guidelines, we shall all endure and overcome this scary period in our history.